We estimate delivery times for orders within the Netherlands to be between 1 to 3 business days. Shipping costs within the Netherlands are €4,95, with free shipping available on orders over €75. The applicable shipping costs will be displayed during checkout. Once your order has been shipped, you'll receive an email with your personal tracking number to track the progress of your delivery.

We estimate delivery times for EU orders to be between 3 to 5 business days. Shipping costs within the EU are €12,95, but we offer free shipping on orders over €75. The applicable shipping costs will be displayed during checkout. Once your order has been dispatched, you'll receive an email with your personal tracking number, allowing you to track your order’s progress.

If a delivery is declined for any reason or deemed undeliverable due to an invalid shipping address, please note that we cannot assume responsibility for packages that are lost, stolen, or incorrectly delivered.

Our objective is to have your order delivered within 3 business days from the time of order processing. During holiday and sale periods, due to the elevated order volume, the delivery window may extend to 5-12 days. Once your order is dispatched, we will promptly furnish you with a tracking number via email. Kindly be aware that it may take up to 48 hours for the tracking number to be updated and viewable online.

When you place an order for delivery to an international destination through our website, please be aware that your shipment may be subject to import duties and taxes imposed by your country once it reaches its destination. It is your responsibility to cover the costs associated with these import duties and taxes. We lack control over these charges and cannot predict their exact amounts. Additionally, international orders may undergo customs clearance procedures, which can potentially result in delays extending beyond the initially estimated delivery times.

When you order from us, you are recognized as the 'importer of record' and must adhere to all the laws and regulations of the country in which you are receiving the goods. We shall not be held liable or responsible if you fail to comply with any such laws.

We are unwavering in our dedication to providing you with high-quality products. To guarantee this, each product undergoes rigorous quality assessments prior to shipment. In the unlikely event that you receive an incorrect or damaged product, kindly reach out to us within 14 days of receiving your order, including a detailed description of the issue. This allows you to qualify for a complimentary replacement with an identical product or a full refund. Should you opt for a refund, rest assured that we will process it promptly, within 14 days of receiving the incorrect or damaged product.

Upon receiving your order, it is essential that you promptly inspect the delivered products and confirm that they are in the expected condition. If, for any reason, the products do not meet the 'as expected' condition, please contact us without delay at numbsocietybusiness@gmail.com. When reaching out, ensure that you provide all the necessary information, including your order details, contact information, a detailed description of the issue, and photographic evidence to support your claim.

The product images presented on our desktop and mobile website serve purely illustrative purposes. While we have made diligent efforts to portray the colours accurately, we cannot ensure that your screen's display will perfectly replicate the product colours. Consequently, there may be slight variations in the colour of your products compared to the images.

We shall not be held liable or responsible for any inability to fulfill, or delay in fulfilling, our obligations when such inability or delay is caused by circumstances beyond our reasonable control. Such circumstances include, but are not limited to, occurrences such as fire, floods, severe weather, explosions, acts of war, terrorism, labor disputes, or actions taken by local or central government authorities and other competent entities.