Once your order is processed and shipped, you will receive your personal tracking number via email. You can use this tracking number to monitor the status of your delivery.

We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other payment options. You can choose your preferred payment method during the checkout process.

Our products are made in The Netherlands.

We aim to minimize plastic use in our packaging. All products are carefully wrapped in tissue paper, and orders are shipped in sturdy, eco-friendly cardboard boxes. We take pride in ensuring that your order arrives both beautifully presented and with respect for the environment.

We want you to be completely satisfied with your order. If you are not happy with your purchase, you can return it within 14 days. Please note that return shipping costs are the responsibility of the customer.

To initiate a return, please follow these steps:

1. Email Us: Contact us at numbsocietybusiness@gmail.com with your order number and reason for the return.
2. Prepare the Item: Ensure the item is in its original condition and packed well to prevent any damage during shipping.
3. Include Order Number: Please include your order number inside the package to help us process your return quickly.
4. Ship the Item: Once your return is approved, we will provide you with shipping instructions.

Refund Process:

• Once we receive the returned item(s) in the same condition as sold to you, we will process your refund.
• Refunds will be credited to your original payment method within 14 days of receiving the item(s).

Please note that we only accept items that are in their original condition. This means the product(s) should be undamaged, unaltered, free of any marks, and unused except for trying on. Additionally, all labels and tags should remain attached, and, if possible, items should be returned in the original packaging. Items returned as defective and showing signs of damage not caused by manufacturing defects will not be accepted. This includes accidental handling, improper use, or issues during shipping.

We recommend using a trackable shipping method to ensure your return reaches us safely.

If you have any questions or need assistance, feel free to contact us at numbsocietybusiness@gmail.com

Yes, we offer international shipping to all European Union countries. During the checkout process, you can select your country, and the shipping options available will be displayed.

To find your size, please refer to the size guide available on the product page under the 'Product info & sizing' tab. This guide will help you determine the best fit for your needs.

Our products are produced in limited quantities, and once they sell out, restocks are rare. To stay informed about new releases and future collections, we encourage you to sign up for our newsletter, ensuring you’re always kept up to date.

This is possible. If you wish to change or cancel an order, you may do so before the order has been dispatched. Please contact us at numbsocietybusiness@gmail.com with your order details.